Help

How does Memory Aid work?

Memory Aid listens to your conversations and uses saved conversations to answer your questions about them. Memory Aid uses Artificial Intelligence (AI) to understand your questions and find the most relevant answer. 

What languages does Memory Aid support?

Memory Aid currently supports English. More languages are coming soon. 

Why does Memory Aid asks for permissions to use my Microphone? 

Memory Aid uses your phone's Microphone to listen and transcribe your conversations. Memory Aid does not store the audio of your conversations. You can always Mute Memory Aid 

Memory Aid did not answer my question correctly

Here are a few tips to improve Memory Aid's answers: 

1. Subscribe to Memory Aid Pro for our most advanced AI with unlimited conversation history

2. Make sure Memory Aid is listening to your conversations - Memory Aid is unmuted 

3. Try asking the question again

What devices can Memory Aid run on?

Memory Aid currently supports iPhone 12 or newer model running iOS 15 or newer

Does Memory Aid run on Android phone?

Support for Android phones are coming soon.

How do I subscribe to Memory Aid Pro?

You can subscribe to Memory Aid Pro plan at any time by clicking on the Subscribe button in the Memory Aid app. 

What's the difference between Memory Aid Pro and Memory Aid Basic?

Compare Memory Aid plans on our Pricing page. 

How do I cancel my Memory Aid Pro subscription?

You can cancel your Memory Aid Pro subscription at any time. For help with cancelling your subscription refer to Apple's Subscription and Billing support page.

How does Memory Aid keep my data safe?

Memory Aid Pro stores your conversations securely using encryption both during transit and at rest. Memory Aid Basic stores your conversations on your device and is only accessible on your device by you. See our Privacy policy for more details

How do I allow Memory Aid to use my phone's Microphone and Speech Recognition?

Open Settings > Privacy & Security > Microphone and enable Memory Aid. Click Back, open Speech Recognition and enable Memory Aid.